DIY Volunteer Program Assessment: Maximize and Sustain Your Volunteer Community

A Trail Talks Presentation

Take control of your volunteer program's future!

by Kendra Baumer, Volunteer Engagement Manager, New York - New Jersey Trail Conference


The health of our trails and public lands depends on volunteers – they are the sustaining force behind trail building and maintenance. The volunteer landscape is changing though. Organizations are faced with new demands from a base that wants more episodic opportunities instead of long-term commitments and is multi-generational with varying desires. Many volunteer frameworks no longer maximize volunteers’ work and experience – or maybe they never did. How do you course correct? By conducting a volunteer program assessment that uncovers current volunteer needs.

This session will help you take control of your volunteer program’s future by teaching you how to plan and implement a successful assessment that will solicit both qualitative and quantitative data. We’ll discuss how to utilize data collected to create change that will ensure the community you’ve built over the years is happy, strong and sustained through the years.

About the Author

Kendra Brumer is the Volunteer Engagement Manager for the New York – New Jersey Trail Conference. Previously, she supported the New Jersey League of Conservation Voters & Conservation Voters of Pennsylvania’s work to protect the Delaware River Watershed by developing proprietary volunteer programs that moved online activists into offline action takers. After earning her undergraduate degree from Syracuse University, she worked in public relations where she engaged and educated consumers on LED lighting and energy efficiency. She then went back to school for her Master of Public Administration concentrated in sustainability from CUNY Baruch College. While completing her masters, she did environmental outreach and education work for the NYC Department of Environmental Protection, Somerset County Environmental Education Center and Student Conservation Association.