filed under: user management
Synthesis of the Literature and State of the Practice
This synthesis is intended to establish a baseline of the current state of knowledge and practice and to serve as a guide for trail managers and researchers.
by Roger Moore, Associate Professor, North Carolina State University
The National Recreational Trails Advisory Committee identified trail-user conflicts on multiple-use trails as a major concern that needs resolution. The Committee asked the Federal Highway Administration to produce a synthesis of the existing research to foster understanding of trail conflict, identify approaches for promoting trail-sharing, and identify gaps in current knowledge.
This synthesis is intended to establish a baseline of the current state of knowledge and practice and to serve as a guide for trail managers and researchers. The goal of the report is to promote user safety, protect natural resources, and provide high-quality user experiences. It reviews management options such as trail design, information and education, user in! volvement, and regulations and enforcement.
Trail conflicts can occur among different user groups, among users within the same user group, and as a result of factors not related to trail user activities at all. Conflict has been found to related to activity style, focus of trip, expectations, attitudes toward and perceptions of the environment, level of tolerance for others, and different norms held by different users.
This report provides 12 principles for minimizing conflicts on multiple-use trails. Although this report is about conflicts on trails, it is intended to promote cooperation and understanding among trail users and to inspire ideas that will help reduce trail conflict. It is intended to be used by trail managers, State and local trail coordinators, researchers, and trail-user volunteer organizations.
The National Recreational Trails Advisory Committee identified trail-user conflicts on multiple-use trails as a major concern that needs resolution. The Advisory Committee recognized that there is a significant amount of literature and expertise on this topic, but no one source that summarizes the available information. The Committee asked the Federal Highway Administration to produce a synthesis of the existing research to foster understanding of trail conflicts, identify promising approaches for promoting trail sharing, and identify gaps in our current knowledge. This synthesis is intended to establish a baseline of the current state of knowledge and practice and to serve as a guide for trail managers.
The challenges faced by multiple-use trail managers can be broadly summarized as maintaining user safety, protecting natural resources, and providing high quality user experiences. These challenges are interrelated and cannot be effectively addressed in isolation. To address these challenges, managers can employ a wide array of physical and management options such as trail design, information and education, user involvement, and regulations and enforcement. Past research has consistently found that most outdoor recreationists are satisfied with their recreation experiences. Likewise, most trail experiences on multiple-use trails are probably enjoyable and satisfying. Conflicts among trail users do exist, however, and these conflicts can have serious consequences.
Conflict in outdoor recreation settings (such as trails) can best be defined as "goal interference attributed to another's behavior" (Jacob and Schreyer 1980, 369). As such, trail conflicts can and do occur among different user groups, among different users within the same user group, and as a result of factors not related to users' trail activities at all. In fact, no actual contact among users need occur for conflict to be felt. Conflict has been found to be related to activity style (mode of travel, level of technology, environmental dominance, etc.), focus of trip, expectations, attitudes toward and perceptions of the environment, level of tolerance for others, and different norms held by different users. Conflict is often asymmetrical (i.e., one group resents another, but the reverse is not true).
The existing literature and practice were synthesized into the following 12 principles for minimizing conflicts on multiple-use trails. Adherence to these principles should help improve sharing and cooperation on multiple-use trails.
1. Recognize Conflict as Goal Interference -- Do not treat conflict as an inherent incompatibility among different trail activities, but goal interference attributed to another's behavior.
2. Provide Adequate Trail Opportunities -- Offer adequate trail mileage and provide opportunities for a variety of trail experiences. This will help reduce congestion and allow users to choose the conditions that are best suited to the experiences they desire.
3. Minimize Number of Contacts in Problem Areas -- Each contact among trail users (as well as contact with! evidence of others) has the potential to result in conflict. So, as a general rule, reduce the number of user contacts whenever possible. This is especially true in congested areas and at trailheads. Disperse use and provide separate trails where necessary after careful consideration of the additional environmental impact and lost opportunities for positive interactions this may cause.
4. Involve Users as Early as Possible -- Identify the present and likely future users of each trail and involve them in the process of avoiding and resolving conflicts as early as possible, preferably before conflicts occur. For proposed trails, possible conflicts and their solutions should be addressed during the planning and design stage with the involvement of prospective users. New and emerging uses should be anticipated and addressed as early as possible with the involvement of participants. Likewise, existing and developing conflicts on present trails need to be faced quickly and addressed with the participation of those affected.
5. Understand User Needs -- Determine the motivations, desired experiences, norms, setting preferences, and other needs of the present and likely future users of each trail. This "customer" information is critical for anticipating and managing conflicts.
6. Identify the Actual Sources of Conflict -- Help users to identify the specific tangible causes of any conflicts they are experiencing. In other words, get beyond emotions and stereotypes as quickly as possible, and get to the roots of any problems that exist.
7. Work with Affected Users -- Work with all parties involved to reach mutually agreeable solutions to these specific issues. Users who are not involved as part of the solution are more likely to be part of the problem now and in the future.
8. Promote Trail Etiquette -- Minimize the possibility that any particular trail contact will result in conflict by actively and aggressively promoting responsib! le trail behavior. Use existing educational materials or modify them to better meet local needs. Target these educational efforts, get the information into users' hands as early as possible, and present it in interesting and understandable ways (Roggenbuck and Ham 1986).
9. Encourage Positive Interaction Among Different Users -- Trail users are usually not as different from one another as they believe. Providing positive interactions both on and off the trail will help break down barriers and stereotypes, and build understanding, good will, and cooperation. This can be accomplished through a variety of strategies such as sponsoring "user swaps," joint trail-building or maintenance projects, filming trail-sharing videos, and forming Trail Advisory Councils.
10. Favor "Light-Handed Management" -- Use the most "light-handed approaches" that will achieve area objectives. This is essential in order to provide the freedom of choice and natural environments that are so important to trail-based recreation. Intrusive design and coercive management are not compatible with high-quality trail experiences.
11. Plan and Act Locally -- Whenever possible, address issues regarding multiple-use trails at the local level. This allows greater sensitivity to local needs and provides better flexibility for addressing difficult issues on a case-by-case basis. Local action also facilitates involvement of the people who will be most affected by the decisions and most able to assist in their successful implementation.
12. Monitor Progress -- Monitor the ongoing effectiveness of the decisions made and programs implemented. Conscious, deliberate. monitoring is the only way to determine if conflicts are indeed being reduced and what changes in programs might be needed. This is only possible within the context of clearly understood and agreed upon objectives for each trail area. The available research on recreational conflict is helpful for understanding and managing conflicts on trails. There is a great deal we do not know, however. This report concludes by identifying many conflict-related research topics that have not been adequately explored. Some of this suggested research is theoretical in nature, and some is suggested for applied experimentation by managers in the field. Trail managers recognize trail conflicts as a potentially serious threat. Many are optimistic, however, and feel that when trail conflict situations are tackled head on and openly they can become an opportunity to build and strengthen trail constituencies and enhance outdoor recreation opportunities for all users.
Published August 2004
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